“Unisys” Openings for Junior Salesforce Admin

Job Title : Junior Salesforce Admin

Qualification : B.E/B.Tech

Experience : Fresher/Experienced

Location : Bangalore

Company Profile :

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Responsibilities/Skills :

• Works under general supervision performing Tier 1 specific tasks. Functions as a Tier 1 escalation point for well defined incidents and basic problems.
• Supports and maintains servers, networks, messaging, mainframes, database environments and/or host infrastructures.
• May support customer proprietary, COTS, or Unisys applications. Responds to service outages and other problems/issues.
• Provides support for simple troubleshooting requirements.
• Perform incident restoration and implements standard changes.
• Coordinate with vendors using SOPs.
• Expected to escalate to Resolver Groups as per defined escalation procedures.
• May be required to work in rotational shifts (24×7 shifts applicable) and provide on call support if required.
• Basic reception skills including call reception, message taking, delivery acceptance, and visitor greeting.
• Outgoing personality with a professional appearance and demeanor.
• Ability to communicate technical information and ideas for others to understand.
• Capacity to work successfully in small groups while promoting inclusiveness. Ability to stay organized.

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