![TELUS International](https://i2.wp.com/seshajobs.com/wp-content/uploads/2024/05/telus.png?resize=150%2C150&ssl=1)
Website TELUS International
Eligibility: Graduate
Experience: 3 Years
Job Location: India
Company Profile:
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.Our representatives deliver customer experience, sales or tech support to some of the world’s top brands across diverse industries.From service desk to IT management to cloud contact center, our team of highly-trained IT professionals offers flexibility, reliability and performance.
Responsibilities:
-
-
Create and manage data collection systems and processes on projects
-
Perform ad hoc and scheduled data analysis and collate reports as assigned by the PMs or GPD
-
Ensure that all program tools are maintained.
-
Identify areas and implement improvements to the program tools
-
Propose and elaborate on new functionalities to be added to specifically-designed program tools
-
Create and test program tools’ new and/or existing functionalities to ensure that those functionalities bring new efficiencies to processes
-
Organize and facilitate new and existing initiatives designed to improve quality and efficiency
-
Monitor all communication channels, internal and external, to ensure that all discussion topics and issues are dealt with in a timely fashion
-
Reports directly to the Technology Team Leader
-
Establishes organizational relationships with the Project Managers and Coordinators, Program Manager and Operations Manager on the account
Skills:
-
-
-
Work experience in software development, data analysis, data engineering or related technical field business is required
-
Bachelor’s degree in computer science, computer engineering, or a related discipline is desirable
-
Knowledge of object-oriented databases and Firebase products is a plus
-
Working knowledge of Python. Other programming languages will be considered as a plus
-
Ability to analyze new and changing scenarios and adapt the workflow to the new requirements
-
High level of spoken and written English
-
Ability to work independently, evaluating workloads and schedules with a high level of accuracy
-
Excellent prioritization and time management skills
-
Desirable qualities: Flexible, imaginative, positive thinking, multi-tasking, proactive and solution-oriented
-
Ability to work in a multicultural global environment
-
Join us on Telegram For More Updates: https://t.me/nareshit
To apply for this job please visit jobs.telusinternational.com.