Website coforge
Job Role: Dot Net Application Support
Eligibility: Graduate
Experience: Freshers/ Experienced
Job Location: Noida
Company Profile:
Coforge is a global digital services and solutions provider, that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients. A focus on very select industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct perspective. Coforge leads with its product engineering approach and leverages Cloud, Data, Integration and Automation technologies to transform client businesses into intelligent, high growth enterprises. Coforge’s proprietary platforms power critical business processes across its core verticals. The firm has a presence in 21 countries with 26 delivery centers across nine countries.
Job Description:
- Experience with troubleshooting application issues using debugging tools and techniques. Working knowledge of ITIL service management principles. Experience with incident management, problem management, and change management processes is a plus. Experience with SQL Server and ability to write basic DML scripts (e.g., SELECT, UPDATE, INSERT, DELETE). Analyze application logs and identify root causes of incidents. Collaborate with developers to resolve application bugs and implement fixes. Document incidents, resolutions, and knowledge base articles. Participate in incident escalation procedures as needed. Maintain a strong understanding of ITIL principles and support processes. Identify opportunities for process improvement and automation within the application support function. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical audiences. Ability to work independently and as part of a team.
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To apply for this job please visit careers.coforge.com.