Website alcon
Eligibility: Graduate
Experience: 2 Years
Job Location: Bangalore
Company Profile:
At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.
Responsibilities:
- Provide day-to-day support for enterprise IT applications, including issue troubleshooting, resolution, and user assistance.
- Manage and support GxP-compliant manufacturing applications and systems.
- Collaborate with internal stakeholders and external vendors to ensure system reliability and performance.
- Participate in system upgrades, testing, and validation activities.
- Document processes, configurations, and support procedures.
- Utilize ticketing systems (e.g., Jira) to manage and track support requests.
- Develop and maintain automation scripts within IBM Maximo or equivalent systems.
Skills:
- 3+ years of hands-on experience with IBM Maximo or similar systems (focused on Maintenance or Calibration Management processes).
- Experience in supporting enterprise IT applications, including troubleshooting, issue resolution, and user support.
- Proven experience supporting GxP-compliant manufacturing applications, including stakeholder and vendor coordination.
- Prior experience in the pharmaceutical or medical device industry is highly preferred.
- Exposure to other regulated environments or compliance frameworks.
- Experience with integration tools or middleware platforms.
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To apply for this job please visit alcon.wd5.myworkdayjobs.com.

