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6 Jan 2017

Amazon Walk-In For Freshers As Seller Support Associate

Job Description

Job Role:Seller Support Associate
Eligibility:Any Graduate
Experience:0 – 5 Years
Salary:Rs: 2,75,000/- to 3,80,000/-
Job Location:Hyderabad
Walk-In Date:09 Jan – 14 Jan 2017
Walk-In Time:10:00 AM – 03:00 PM

Job Profile:

  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Documents to Carry:

  • Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

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Venue Details:

Amazon Development Centre India Private Limited,
Building No: 12c, 2nd floor,
Mind Space IT Raheja Park, Hitech City, Hyderabad 500081.

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